"Jayhawk Jake" (jayhawkjake)
08/17/2014 at 12:39 • Filed to: None
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"Jayhawk Jake" (jayhawkjake)
08/17/2014 at 12:39 • Filed to: None | 0
| 6 |
...since I was told it would be 7-10 days to receive my replacement rebate from Kumho, replacing the one supposedly sent a month ago for tires I bought over 2 months ago.
I've gone from being annoyed to pissed off. Rebates are always a pain, but I've never had this much trouble getting one. Should have bought Hankooks...
TL;DR: Kumho makes decent tires, but don't expect a rebate if you buy them, apparently
Viggen
> Jayhawk Jake
08/17/2014 at 12:44 |
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Time to annoy customer service!
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Jayhawk Jake
> Viggen
08/17/2014 at 12:47 |
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I replied to my original ticket accusing them of a bait and switch
Tekamul
> Jayhawk Jake
08/17/2014 at 12:58 |
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Its probably 7-10 business days, but I would still give them an earful. It shouldn't take that long for something so simple.
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Jayhawk Jake
> Tekamul
08/17/2014 at 13:16 |
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their email said days, not business days.
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Tekamul
> Jayhawk Jake
08/17/2014 at 13:55 |
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Yes, but being a business, the y only know business days. They can't make the mail man work Sundays. There's a reason why 7-10 is such a common quote. It sounds like a week to you(7), but it's actually 2 (10 business).
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Jayhawk Jake
> Tekamul
08/17/2014 at 14:23 |
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Doesn't matter. Mail is delivered on Saturdays. It's been more than 7 business days (m-f) and 10 mail delivery days (m-sat)